Privacy Policy
Last updated: January 2025
1. Introduction
Welcome to Rommunity. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform for purchasing Roblox items. Rommunity is the sole seller on this platform - we do not facilitate third-party sales.
2. Information We Collect
2.1 Personal Information
When you create an account or make a purchase, we may collect:
- Email address
- Roblox username
- Payment information (processed securely through Stripe)
- Order history and transaction details
2.2 Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our site
- Referring website addresses
3. How We Use Your Information
We use the collected information for:
- Processing and fulfilling your orders
- Delivering Roblox items to your account within 24 hours
- Communicating with you about your orders and account
- Improving our website and services
- Preventing fraud and ensuring platform security
- Complying with legal obligations
4. Payment Processing
All payment transactions are processed securely through Stripe, our third-party payment processor. We do not store your complete credit card information on our servers. Stripe maintains PCI-DSS compliance to ensure the security of your payment data. Please refer to Stripe's Privacy Policy for more information on how they handle your payment information.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser, but disabling cookies may affect certain features of our website.
7. Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our platform:
- Stripe (payment processing)
- Supabase (database and authentication)
- Vercel (hosting and infrastructure)
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent for data processing (where applicable)
To exercise these rights, please contact us through our Discord support channel.
9. Children's Privacy
Our services are intended for users aged 13 and older, in compliance with Roblox's terms of service. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.
10. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order history and transaction records may be retained for accounting and legal compliance purposes.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our Discord server. Join our community and open a support ticket, and our team will respond to your inquiry promptly.
13. Roblox Disclaimer
Rommunity is not affiliated with, endorsed by, or sponsored by Roblox Corporation. Roblox is a trademark of Roblox Corporation. All Roblox items sold on our platform are virtual goods within the Roblox platform, and all transactions are subject to Roblox's terms of service.
